Why the Ziggo Group Spin‑Off Is a Wake‑Up Call for OSS Modernization

This week, Liberty Global completed its acquisition of Vodafone’s 50% stake in VodafoneZiggo, paving the way for the creation of Ziggo Group, a Benelux connectivity champion with 13 million customers and €6.6 billion in revenue.

The company plans to list Ziggo Group in Amsterdam in 2027.

For the telecom industry, this is a major event. For the technology leaders who will drive this new company forward, it’s also a critical moment to assess the operational foundations that will determine its success.

And one of those foundations is often overlooked: 

The OSS landscape.

The hidden risk in any spin‑off

When a company prepares for a public listing, the focus is naturally on financials, customer growth, and market positioning. But behind the scenes, there is a less glamorous yet equally critical question:

Is the operational technology ready for the scrutiny of public markets?

Ziggo Group will inherit a complex network infrastructure that serves millions of customers across the Netherlands and Belgium. Its OSS (Operations Support Systems), the systems that monitor, manage, and automate the network, will be under more pressure than ever before.

Investors will expect:

  • Operational efficiency – lower Opex, fewer manual workarounds
  • Service reliability – fewer outages, faster incident resolution
  • Scalability – the ability to grow without adding disproportionate operational cost
  • Transparency – accurate, real‑time reporting on network performance

Batch‑based OSS data (polling every 15+ minutes) cannot deliver on these expectations, but real‑time streaming telemetry can.

The opportunity hidden in the spin‑off

A spin‑off is not just a financial event. It’s a moment of renewal. It’s an opportunity to reset and modernise the technology that underpins the business.

For Ziggo Group, the spin‑off and eventual listing create a natural window to:

  1. Modernise OSS data pipelines – moving from batch‑based polling to real‑time streaming telemetry
  2. Enable proactive operations – detecting and resolving network issues before they impact customers
  3. Unlock automation – closing the loop between network telemetry and automated actions
  4. Support new revenue streams – real‑time network APIs, guaranteed SLAs, and partner ecosystems

 

These are not “nice‑to‑haves.” 

They are prerequisites for a public company that needs to demonstrate operational excellence, financial discipline, and growth potential.

Evoura’s added value

At Evoura, we specialise in helping telecom operators make this exact transition. We don’t sell software. 

We provide independent, vendor‑neutral advisory and delivery support to close the gap between batch‑based OSS and real‑time streaming telemetry.

           Challenge                            How we can help
  1. Batch‑based OSS data 
We help you move from 15‑minute polling to real‑time streaming telemetry, so issues are detected instantly, not after customers complain.
  1. Automation that is still reactive 
We enable closed‑loop automation by ensuring automation scripts and orchestrators act on live network data, not stale snapshots.
  1. OSS/BSS integration gaps 
We identify and close data handover gaps between OSS, BSS, and network platforms – critical for order‑to‑cash and activation flows.
  1. AI / GenAI initiatives 
We ensure AI models (predictive, generative, agentic) have access to real‑time, high‑quality network data. Without it, AI is built on stale information.
  1. Complex transformation programmes 
We provide independent advisory for test management, security hardening, and operational readiness during OSS upgrades and platform migrations.
  1. Post‑merger integration 
We help integrate OSS landscapes from different legacy systems, ensuring data handovers are real‑time, not batch, reducing post‑merger friction.
  1. IPO / spin‑off readiness 
We help prepare OSS and IT systems for the scrutiny of public markets, ensuring operational efficiency, reliability, and transparency.

We work the way we do. 

Design. Build. Run. 

All the way through, providing both strategic advisory and hands‑on delivery support through SoW‑based project teams.

What Ziggo Group can learn from the market

The spin‑off of Liberty Global’s Swiss business, Sunrise, has delivered significant returns for shareholders. One of the key drivers of that success was a relentless focus on operational efficiency and customer experience.

Ziggo Group has the same opportunity. But it requires a clear vision for how the network is managed, and that vision starts with the OSS.

The bottom line

The creation of Ziggo Group is a defining moment for the Benelux telecom market. But for the technology leaders who will build the new company, the real work is just beginning.

Modernising the OSS landscape and moving from batch‑based data to real‑time streaming is not just a technical upgrade. It’s a competitive advantage.

And in a public market, that’s exactly what investors are looking for.

At Evoura, we help telecom operators like VodafoneZiggo / Ziggo Group modernise their OSS and data foundations.